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Terms & Conditions

Welcome to our website! Please carefully read the following terms of use before accessing or using our website. These terms will apply to all interactions and transactions between you and our website. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our website. If we make any changes to these terms, the updated terms will be posted on the website and take effect immediately upon publication. By continuing to use the website after any changes, you agree to the updated terms.

1. Acceptance of Terms

By accessing, browsing, or using our website, you agree to comply with and accept all of the terms and conditions outlined below. If you do not agree to these terms, you may not use our website. If we modify these terms, the revised terms will be posted on this page and take effect immediately upon posting. We encourage you to review these terms periodically to stay informed of any updates.

2. Website Content

All content on the website, including but not limited to text, images, videos, audio, trademarks, logos, designs, software, and code (collectively referred to as "Content"), is the property of our company or used under license. You may not copy, distribute, modify, display, or transmit any content without our explicit written permission.

3. Rights to Use and Access

We grant you a limited, non-exclusive, non-transferable, and non-sublicensable right to access and use the website for personal, non-commercial purposes. You agree not to use the website for any unlawful activities or in any way that could damage, disable, overburden, or impair the website’s normal functioning. You agree not to engage in unauthorized data collection, scraping, or any form of automated access.

4. Account Security and Responsibility

In certain cases, you may need to register an account to make purchases or access specific services. You are responsible for maintaining the accuracy and confidentiality of your account information, including your username and password. You agree not to share your account details with others and to take responsibility for all activities conducted under your account. If you notice any unauthorized use of your account, you must notify us immediately.

5. Orders and Payments

All purchases and transactions made through our website are subject to order confirmation, payment processing, and applicable legal requirements. We reserve the right to cancel orders at any time, especially in cases of stock unavailability, payment issues, or other unforeseen circumstances. Prices and product information may change, and we will confirm the final price when you place your order.

6. Return and Exchange Policy

We provide a detailed return and exchange policy. For full information, please refer to our return and exchange terms. If you are unsatisfied with your purchase or encounter any issues after receiving your product, you may follow our return and exchange policy for resolution.

7. Intellectual Property

All intellectual property rights in the website and its content, including but not limited to trademarks, patents, copyrights, and other intellectual property, are owned by our company or the respective rights holders. You may not use, copy, modify, distribute, or transfer these intellectual properties without our written consent.

8. Disclaimer

The website and all content are provided "as is" without any express or implied warranties. We do not guarantee that the website will operate without interruption, nor do we take responsibility for any damages arising from the use of the website, including but not limited to data loss, service interruptions, or computer viruses.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the website or its content, whether based on contract, tort, or other legal theories.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these third-party websites. When visiting these websites, you should refer to their terms of use and privacy policies.

11. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. In the event of a dispute, the parties shall first seek to resolve the matter through friendly negotiations. If the dispute cannot be settled through negotiations, either party may submit the dispute to the competent courts in Hong Kong where the company is registered.

12. Termination

We reserve the right to terminate or suspend your access to your account at any time, especially if you violate these terms. Upon termination of your account, you will no longer have access to certain content or services on the website.

13. Entire Agreement

These Terms of Use constitute the entire agreement between you and our company regarding the use of the website, superseding any prior agreements (whether written or oral) between you and us. If any part of these terms is found to be invalid or unenforceable, that portion will be severed, and the remaining provisions will continue in full force and effect.

14. Contact Us

If you have any questions or concerns about these Terms of Use, or would like more information, please contact us using the following:

Email:support@softytoys.com

Company Name: AL-AIGLE TRADING CO., LIMITED

Address: FLAT 1019B, 10/F, LIVEN HOUSE,NO.61-63 KING YIP STREET,KWUN TONG,HONG KONG

Thank you for visiting our website. We look forward to providing you with a pleasant shopping experience!